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Being just good enough isn't enough
Posted Monday, April 16, 2007
Do you know people or businesses that seem to operate on the status quo? A vast majority of what we experience is managed through complacency. People do just enough to get through the day. Many businesses do just enough with service to prevent customer complaints. We have been lulled into accepting mediocre performance. I would love to hear from people about when they experience someone going above and beyond. Let's recognize those who step up.
Labels: customer service, Leadership, Sales





